Sunday, February 27, 2011

Minimum payments were outrageous!

    As promised here are a few details of my debt with Discover.
    I requested every monthly statement going back to 2005. They sent them to me all at once.
My mailbox was filled with more than 40 individual reminders of the misery. I looked at more than half of them before I got what I wanted - to be able to share with you how devastated and hopeless I felt for at least two years when I looked at these bills each month.

On January 4th, 2006 my total balance was 3,960 dollars. My minimum payment due was 80 dollars. According to the next statement, I had only sent in 20 dollars. The next  minimum payment due for February was 152 dollars. I was now over my 4100 dollar limit with a new balance of 4,130 dollars. Per Discover's policy, it's time to kick me when I'm down, HARD. I was hit with a 39 dollar late fee, and the 30 dollars over the limit in addition to the monthly payment. The next statement shows a new balance of 4,231 dollars. This went on for months and months. Records show that I reached as high as 4,493 dollars for Discover alone. I still had another card with about half as much debt. I was never able to catch up. I tried, I really did. But I belonged to Discover, and it didn't want me to catch up. I should have sent my payments in on time, I could have avoided hundreds of dollars in late fees. I also should have never went over my limit. If I recall correctly, my rationale was "I'll just send in a little extra next month." But because I wasn't familiar with every single fee they imposed, I didn't realize the "extra" I planned to send in probably went towards those fees. I think (I can't bring myself to look at the statements again) my APR towards the end was something like 26 or 29%. I started with a 9% APR. By the way, Discover did have a nice little cash back rewards program. I think I wracked up a total of .36 cents. I'm not sure if that was applied to my balance.

 Because these statements were so damn depressing to look at, I'm sure more than a few just went straight into the trash can, poor choice I know, but when things are ugly, the last thing you want is for someone to show you exactly how ugly. It's disturbing to think of how many people are dealing with that anxiety right now, only with twice as much, or three times as much debt than I had.

  In late 2006 I ended my relationship with Discover by consolidating my credit card debt. But I still owed them lots of money. I got a call from the Discover representative who wanted to know why I was ending such a wonderful relationship. I told her that the penalties, fees, and APR's might not have been illegal, but they were certainly abusive. She replied, "Come on, we're not that bad". The truth was, combined with my own irresponsibility and Discover's greediness we were both that bad. It was beyond bad, it felt evil, un-American, and even counter intuitive. With the help of Discover I had made my bed, and it was time for lights out. Thank God, my debt was never so out of control that it went to a collector, or I'm sure I would have another paragraph to follow.

   It's so easy to turn to a credit card when you need a few extra dollars for needs. But unless you're a millionaire ( in which case you're not much use to a credit card company anyway) I suggest you keep it off that card.

Sunday, February 13, 2011

An open letter to Discover

Disclaimer: The opinions expressed in this blog do not reflect those of KSLA News 12 or Raycom Media.

A letter that I'll be sending to Discover CEO, David Nelms after I get all the details of my account. I'll also share the details on this blog - how much I owed, how much I paid in fees and interest... ect.

Discover had a death grip on me. It held my credit rating hostage. I was powerless… so I thought.
What you did might not have been illegal, but it certainly wasn't fair! You'll be thinking the same of me, when I tell everyone, in detail, how you tried to break me.

Five years ago my credit card debt was out of control, somewhere in the neighborhood of 6 or 7k.Today, it's not, no thanks to the credit card companies. I've heard all the arguments over what the banks should do or shouldn't do as it loans trillions of dollars to consumers. And I'm familiar with the national debate over why Total U.S. consumer debt (which includes credit card debt and non-credit card debt but not mortgage debt) reached $2.45 trillion as of March 2010. (Source: Federal Reserve's G.19 report on consumer credit, May 2010 and taken from the Consolidated Consumer Credit Services website. http://www.consolidatedcredit.org/credit-card-debt/consumer-debt-facts/ ) But let me be clear. I am a believer in taking responsibility for your own actions. Nobody got me into debt but me, I dug the hole, which is why I paid back every penny. With that said, once the hole was deep enough, the credit card companies began piling on the dirt. Through my own stubbornness and determination I was able to climb back out. I had YOU on my back the entire time.
When I would miss a payment, which was often, Discover would add abusive, and downright ridiculous late charges, making it nearly impossible to pay the minimum payment. On top of that, I saw my interest rate skyrocket to ridiculous levels. I wanted to pay you back. You wanted me to be indebted to you my entire life.
Because I'm a pro business person I am not an advocate of doing away with the lending industry or over-regulating it. That's like saying food should go away because fast food is unhealthy. I still believe the loan industry is vital to our economy. But I also believe predatory and unfair lending is real, and credit card companies are the worst offenders - the fast food restaurants of the loan industry. You guys are shameless.

My debt with Discover felt overwhelming to me. It was a source of much anxiety. Not a day went by that I didn't think about what I owed. I wanted to give up, but I didn't. It took five years to pay it all back. I did it with the help of Consolidated Consumer Credit Services, a nonprofit organization (Not a commercial, just the truth). I can't imagine the uphill battle that faces Nearly 37 percent of credit card holders who carry more than $10,000 of non-mortgage debt as reported to the credit bureaus. (Source: myfico.com)
Now my only debt consists of my mortgage and a student loan, and that's it. I will NEVER fall into the credit card trap again.

Fred Childers